Return/Exchange Form

RETURN / EXCHANGE Form

Please complete and sign this form for any return or exchange request. We will respond as soon as possible to tell you what to do next.

Customer Information:

  • First and last name :
  • E-mail address :
  • Phone number:
  • Postal address:

Order Details:

  • Order number:
  • Order date:
  • Product Name:
  • Quantity :

Reason for Return/Exchange: Please circle the reason for your request:

  • Defective or damaged product
  • Incorrect product (wrong item received)
  • Incorrect size/color
  • Does not match description
  • Other (please specify):

Would you like to: Please circle the answer

  • An exchange for the same product
  • A refund
  • A credit (store credit)
Description of the Problem (optional): Please give us more details about the reason for the return (defects, etc.)

    Attachments: To facilitate the processing of your request, please attach a photo of the product received and the defect (if applicable).

    By signing, you confirm that the above information is accurate and understand that any incorrect information may result in a refund being denied.

    Date :

    Signature :

    Please send this completed and signed form to mentefit.fr@gmail.com . Upon receipt, our team will provide you with the steps to follow to make the return.